Dominic Arnall case study

Case study

Dominic Arnall


Problem faced:

I reached out to Olivier because I was facing a big challenge at work. As a Chief Executive, I often struggle with making big decisions that can feel insurmountable. At my level, there is an expectation to know all the answers, which makes seeking help feel difficult. I felt stuck and unable to resolve critical issues, and I lacked clarity when it came to decision making. Leadership can be isolating, and I didn’t feel I had someone I could turn to for support.

Impact it had:

At Chief Exec level, the pressure to appear confident and capable makes it hard to admit when you need help. This made me feel that I had neither the space nor tools to get my thoughts together and figure out a way forward. I knew that if I didn’t address these challenges, I risked not only organisational stagnation but also personal frustration and stress—both of which could impact my efficacy as a leader. Without someone to help me unpick everything, I risked delaying critical decisions that would affect the progress and success of the charity.

Solution worked on:

Working with Olivier gave me exactly what I needed. He created a space completely free of judgment where I could freely explore my challenges without fear of being judged—something that was very important to someone in my position. His structured sessions helped me uncover solutions that were already within my reach, bringing me the clarity I was craving. Most importantly, he helped me formulate a clear, practical path forward to make what had once felt insurmountable, completely achievable.

Impact of result:

Through our sessions, I went through a transformation. I gained clarity, leaving each session with a clear sense of what needed to be done, turning overwhelming problems into actionable steps. My confidence in decision-making grew, and I felt empowered to make and implement decisions successfully and effectively. As a result, the decisions I made led to positive outcomes for the charity, reinforcing my effectiveness as a leader.

— Dominic Arnall, Chief Executive

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